1. Introduction

TXG Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://txg.ie (the "Service").

This policy complies with the UK Data Protection Act 2018, the EU General Data Protection Regulation (GDPR), and the Privacy and Electronic Communications Regulations (PECR).

Data Controller: TXG Limited
Email Contact Details: dpo@txg.ie

2. Information We Collect

2.1 Contact Form Information

When you use our contact form, we collect:

• Full Name
• Email address
• Company Name
• Subject/Enquiry topic
• Message content (information you voluntarily provide)

2.2 Automatically Collected Information

We may automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Date and time of visits

2.3 Cookies and Similar Technologies

We use cookies and similar technologies as detailed in our Cookies Statement below.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

3.1 Legitimate Interest

• Website analytics and performance monitoring
• Security and fraud prevention
• Improving user experience

3.2 Consent

• Use of non-essential cookies
• Marketing communications (if applicable)

3.3 Contract Performance

• Responding to contact form enquiries
• Providing requested information

4. How We Use Your Information

4.1 Contact Form Data

We use contact form information to:

• Respond to your enquiries
• Provide requested information
• Improve our services
• Maintain records of our correspondence

4.2 Website Analytics

We use automatically collected data to:

• Analyse website usage patterns
• Improve website functionality
• Ensure website security
• Generate statistical reports

5. Data Sharing and Disclosure

5.1 Third-Party Services

We may share data with:

• Web hosting providers for website hosting
• Analytics services for website analysis
• Email services for contact form processing

5.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes
• Protect our rights and property
• Ensure user safety
• Prevent fraud or illegal activities

5.3 Data Transfers

If data is transferred outside the UK/EU, we ensure appropriate safeguards are in place, including:

• Adequacy decisions
• Standard contractual clauses
• Other approved transfer mechanisms

6. Your Rights

Under data protection law, you have the following rights:

6.1 Access Rights

• Request access to your personal data
• Receive a copy of your data in a structured format

6.2 Correction and Deletion

• Request correction of inaccurate data
• Request deletion of your data (right to be forgotten)

6.3 Processing Rights

• Object to processing of your data
• Request restriction of processing
• Withdraw consent (where applicable)

6.4 Data Portability

• Request transfer of your data to another controller

6.5 Exercising Your Rights

To exercise any of these rights, contact us at dpo@txg.ie. We will respond within one month of receiving your request.

7. Data Security

We implement appropriate technical and organisational measures to protect your data:

• SSL/TLS encryption for data transmission
• Secure hosting environments
• Regular security updates
• Access controls and authentication
• Staff training on data protection

8. Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Significant changes will be communicated through prominent website notices.

Cookies Statement

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit, making your next visit easier and more useful.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly:

• Session cookies: Maintain your session while browsing
• Security cookies: Protect against malicious attacks
• Preference cookies: Remember your language and region settings

Legal Basis: Legitimate interest (essential for website functionality)
Retention: Session cookies are deleted when you close your browser.

Analytics Cookies

We use analytics cookies to understand how visitors use our website:

• Google Analytics: Tracks website usage and performance

Legal Basis: Consent
Third-party: Google LLC

Functional Cookies

These cookies enhance your experience:

• Preference cookies: Remember your settings
• Performance cookies: Improve website loading times

Legal Basis: Legitimate interest

Cookie Consent

Your Choices

You can control cookies through:

• Our cookie banner: Accept or reject non-essential cookies
• Browser settings: Block or delete cookies
• Opt-out tools: Use third-party opt-out mechanisms

Withdrawing Consent

You can withdraw cookie consent at any time by:

• Adjusting your browser settings
• Using our cookie preference centre
• Contacting us at dpo@txg.ie

Third-Party Cookies

Some cookies are set by third-party services:

Managing Cookies

Browser Controls

Most browsers allow you to:

• View cookies stored on your device
• Block cookies from specific sites
• Delete existing cookies
• Set preferences for future cookies

Browser-Specific Instructions

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions

Impact of Blocking Cookies

Blocking cookies may affect:

• Website functionality
• Your user experience
• Our ability to improve the website